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Atlantic Petroleum has a strong heritage of taking care of customer needs. From our beginning, we have always been in tune with delivering outstanding customer service. We know the importance of delivering fast, friendly and professional customer service to our customers and business partners. Our Customer Service team is centralized in our Houston corporate office. The daily goal of our CSC team is to provide quality service to our customers. Quality service means that we will personally and professionally take care of our customer’s needs each and every time. Our customer’s needs are important to us, and we know that providing quality service is just one more value added difference that we bring to our customers.
Our Customer Service is available Monday through Friday from 8:00 am to 6:00 pm (CST). In the event that your business has needs outside of our primary business hours, we provide our customers with an Emergency order service. Atlantic Petroleum Customer service team is available to assist you with the following items:
• New sales orders
• Existing orders
• Product information
• Delivery information
• Invoice questions
• ANY question you may have regarding your petroleum needs!
We strive to answer customer questions or resolve their issues with the first call. If we cannot provide an answer right away, rest assured that we will provide an answer as fast as possible. Our Customer service team is here to serve our customers. Whatever our customer needs may be, we are confident that our team members will deliver the service that our customers expect. To contact our Customer Service Center, please call or email us.